Marvel Rivals' TOS includes a “non-abusive” section to prevent players from leaving “negative reviews”


Update 6pm: NetEase has apologized for “unfair and misleading terms” in its content creator contracts.

In a statement posted to Discord shortly after the contract made headlines, Marvel Rivals' content creator team said it “sincerely apologizes” for the “miscommunication and your unpleasant experiences.”

“We are aware that the commitment contains unfair and misleading terms regarding sharing of non-offending content,” the full statement said. “We sincerely apologize [sic] For misunderstandings and your unpleasant experiences!

“We are absolutely open to both suggestions and criticism to improve our game. And we [sic] Our mission is to better satisfy Marvel Rivals players with those creative suggestions.

“We are now working on revising the terms of our committed communication,” it continues. “Progress will be shared with each creator in a timely manner. Marvel Rivals always welcomes creators to join our community and create amazing content together with us. Content creators are encouraged to participate not only as a player, but also as part of the community here. Talking about this, a suggestion form for the Content Creator Program is going to be released. [Discord] Which is open to all ideas. Looking forward to hearing your thoughts!”

At the time of writing, it is unclear whether previously signed contracts are now void and invalid, but NetEase says that “all terms will apply only when both parties have discussed and agreed to the terms”.

In a statement to the press, NetEase said: “The contract is a draft version that aims to create a long-term collaboration with creators interested in Marvel Rivals. The development team hopes to receive more meaningful and frequent feedback, suggestions and criticism more thoroughly. Through cooperation.”

The basic story is as follows.


Original story, 1.50pm BST: Players and content creators have hit back at Marvel Rivals for the terms of the Playtest service contract that prevent players from making “statements harmful to the reputation of the game”.

As shared by former professional eSports player and Twitch streamer Brandon “A_Seagull” Larned, the contract “indicates your right to negatively review the game”.

Marvel Rivals Announcement Trailer. watch on youtube

In section 2.1 of the agreement – ​​subtitled “Non-disparagement” – content creators are obliged to agree “not to make any public statements or engage in discussions that are harmful to the reputation of the game”.

This “includes, but is not limited to”, “making derogatory or sarcastic comments about any game-related content, such as game features, characters, or music”, and “engaging in malicious comparisons with competitors.” Containing or minimizing differences in gameplay or Marvel's “opponent or providing a subjective negative review of the game”.

As Larned said, “Many streamers have signed [the contract] Just to play without studying”.

Interestingly, the FAQ published in the game's Discord community states that “There is no NDA for our Closed Alpha test” and allows players to “share your experiences and all types of content across all platforms. is encouraged”.

Some players have also shared concerns about the terms of service on the official Discord server, but as of now, there has been no response to their queries.

Others on Twitter/X claim that the developers have agreed to “amend” the contract, but it appears they haven't done so yet.

At the time of writing, the Hero Team-based PvP shooter – which is published by NetEase Games – has yet to publicly comment on the matter. We've contacted NetEase and will update when we hear back.

Marvel Rivals is an upcoming free-to-play, team-based PVP shooter for PC with the support of Chinese publishing giant NetEase.

Described as an “exciting, fast-paced, cooperative gameplay experience”, Marvel Rivals will pit teams of six against each other as they fight alongside characters from the Marvel universe on a variety of destructible environments. This includes Iron Man, Groot, Scarlet Witch and more.



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