MGM not paid after hackers broke into its systems and stole customer data

wall street journal Wrote on Thursday that MGM Resorts International did not pay ransomware attackers who broke into its systems last month, forcing the company to shut down systems at several of its hotels and casinos. The hack left several people in their rooms waiting for investigation, including FTC Chairwoman Lena Kahn, who was in Las Vegas, Nevada to attend meetings about the merger between Kroger and Albertsons.

MGM said in a press release that the hackers stole customer data, including names, contact information, dates of birth and driver’s license numbers, as well as a “limited number” of customers’ Social Security numbers, passport numbers, or both.

The company did not say how many people were affected by the hack, but according to its filing with the US Securities and Exchange Commission, the data the hackers took was from “customers who transacted with the company before March 2019.”

On the bright side, MGM said in its release that it does not believe the data thieves stole customer passwords, bank account numbers or card details. These are small victories. MGM says it is notifying customers via email and will offer free credit monitoring and identity theft protection services to those affected.

The SEC filing said MGM’s domestic operations have returned to normal, and “almost all of the company’s guest-facing systems have been restored,” adding that it expected the remainder “to be restored in the coming days.” ” The company also wrote that it spent less than $10 million on “technology consulting services, legal fees and other third-party consultants’ expenses” related to the attack, but that it expected to lose about $100 million, as Everyone told.

If you think you’ve been affected, MGM says what you can do:

The company has established a dedicated call center at 800-621-9437 toll-free Monday through Friday from 8am to 10pm Central, or Saturday and Sunday from 10am to 7pm Central (except major US holidays). Have done. Please refer to engagement number B105892 when calling. The company has also set up a webpage with additional information at

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