Ordering food or groceries online has its own advantages and disadvantages. A person can get his/her desired food at the doorstep within a few minutes, but he/she can also get a dead lizard or rat in it.
One such case happened with a Zepto customer – Prami Sridhar, when he allegedly found a dead mouse in a bottle of Hershey's chocolate syrup ordered through Zepto.
Also read: Case registered against a restaurant in Delhi, dead lizard found in sambar
He immediately recorded a video of it and posted it on social media, after which a response came from the confectionery company.
On Instagram, Prami wrote, “Shocking discovery in my Zepto order!! This is a kind notice for everyone to open their eyes…”
He said, “We ordered Hershey's chocolate syrup from Zepto to eat with the brownie cake, we started pouring it with the cake. Constantly caught small hairs. Decided to open. The opening was sealed and intact. We opened and poured into a disposable glass, which had a thick and hard consistency of Death Rat. Washing in running water for reconfirmation revealed that it is a Death Rat…”
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“We tried to lodge a complaint but got no response, 3 members had tasted that syrup, 2 girls did not have symptoms. One girl fainted yesterday and was admitted to a nearby hospital. And then she was referred to another hospital for general treatment. Luckily she is fine now. And the tests are absolutely normal… So people please be careful about what you are eating and ordering. Please check before giving it to children…
“This is extremely worrying and unacceptable. We are concerned about the health risks and the lack of quality control.”
Please look into this issue immediately. I demand a full investigation and
“I am confident this will not happen again,” he wrote.
Check out his Instagram post here:
After the video went viral, Hershey wrote that they were very sorry and shared their consumer service details. The firm wrote, “Hi, we are very sorry to see this. Please send us the UPC and manufacturing code from the bottle to [email protected] with reference number 11082163 so a member of our team can assist you!”
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Netizens also started commenting on the post.
Here are some comments:
One wrote, “@hersheys go and die…..please stop making this cheap product…..ban @hersheysindia @hersheys 🤬”
Another wrote, “I take a breath, I lose faith in another product,
A third commented: “New fear revealed.”
A fourth wrote: “Is the rat okay?”
A fifth commented: “This is a very serious matter, this company must be prosecuted.”
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